Social Services

Our Mission

Your Department of Social Services is committed to providing services with compassion and professionalism by supporting the community with resources to promote self-sufficiency, safety, and well-being. 

Our Vision

Building a Brighter Future Together: To create a sustainable, inclusive environment where all members of our community are supported and valued, driven by our deep-rooted commitment to serving with integrity, empathy, and unwavering dedication.

If you feel we can help you with your situation, please feel free to reach out to us or come see us during normal business hours. If you need to make a report of child abuse or neglect please call our emergency number, if it is after hours.

Our Staff

• Vacant, Director
• Felicia Murphy, Business Officer
• Elizabeth Patterson, Adult & Children’s Social Work Program Manager
• Melissa Labra, Economic Services Supervisor 
• Wanda Scott, Child Support Services Supervisor
• Teffiney Maready, Senior Center Director

Public Notices

NC DSS Programs – COVID-19 Resources
The North Carolina Department of Health and Human Services has prepared a flyer of programs to help those in need of services. If you have been affected by the current pandemic or you feel you may be eligible, please feel free to call us at (252) 448-2581.

• Flyer with Program Descriptions (English)
• Flyer with Program Descriptions (Spanish)
  

Hawkins v. Cohen (English)
Hawkins v. Cohen is a federal lawsuit filed in 2017 on behalf of Medicaid beneficiaries in North Carolina. The case concerns improper terminations of Medicaid Benefits. Click on this link for more information.

Hawkins v. Cohen (Spanish)
Hawkins v. Cohen es una demanda federal presentada en 2017 en nombre de los beneficiarios de Medicaid en Carolina del Norte. El caso se refiere a terminaciones inadecuadas de beneficios de Medicaid. Haga clic aqui para obtener mas informacion.

Programs

Your Department of Social Services offers and administers a variety of programs to help individuals who are in need. The programs we offer are as followed:

Adult Services
Programs and services to help elderly people continue living in their own homes.

Children’s Services
Investigates child abuse and neglect, works to preserve or restore family stability, and administers foster care and adoptions. Assistance with child care is also available to families who meet the income guidelines.

Child Care (Daycare)
The Child Care Subsidy program uses state and federal funds to provide subsidized child care services to eligible families.

Child Support
Locates absent parents, establishes paternity and enforces child support orders.

Energy Assistance Program (LIHEAP & CIP)
Helps low-income families pay utility expenses.

Food and Nutrition Services (Food Stamps)
Helps low-income people buy the food they need to remain healthy.

New Online ePASS  
New Online ePASS (Spanish)
An instructional video for ePASS can be found here.

Your Department of Social Services is committed to providing services with compassion and professionalism by supporting the community with resources to promote self-sufficiency, safety, and well-being. If you feel we can help you with your situation, please feel free to reach out to us or come see us during normal business hours. If you need to make a report of child abuse or neglect please call our emergency number, if it is after hours.